Do you sometimes struggle to state what you want (or don't want)? Do tricky conversations go wrong? Does it at times seem easier to suffer in silence? This book has the solutions you need. Despite recent advances in gender equality in education, the workplace and the home, in practice many women and girls still find it a challenge to speak up and be heard. Assertiveness - defined by psychologist and assertiveness trainer Anne Dickson as clear, honest and direct communication - is an art, which can be learned.