A Strategic Communication Approach to Crisis Situations


ISBN 9783846536674
268 Seiten, Taschenbuch/Paperback
CHF 90.00
BOD folgt in ca. einer Woche
The great success of George Mason Universitys mens basketball team in the 2006 NCAA tournament and the multiple shootings that occurred at Northern Illinois University in 2008 placed high demands on both institutions. Both situations fit the definition of a crisis and, as result, required leaders of the two universities to initiate appropriate actions. Steps the two took, however, included minimal linkage to their institutions overall strategic communication plans. To address this issue, a qualitative case study was conducted in which key leaders from both institutions were interviewed about their first-hand experience with the 2006 and 2008 crises, including perspectives on possibly linking the two communication plans.
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